Support Center & Help
Frequently Asked Questions
1. How does the 30-day free trial operate?
Upon launching AI Can't Fix My Car for the first time, all vehicle specifications, fastener tightening sequences, fluid capacities, and multimeter circuit diagnostic trees are completely unlocked for thirty (30) days. No credit card is collected in advance and no subscription agreement is initiated.
2. What happens after the 30-day trial period?
You can purchase the Pro Lifetime Unlock for a single, one-time payment of $9.99 USD via Apple In-App Purchase. We never charge monthly or annual recurring fees.
3. How do I restore my purchase on a new device?
Your purchase entitlement is permanently attached to your Apple ID:
- Open the App on your new device and navigate to Settings (gear icon).
- Under the Membership card, tap Restore Purchases.
- Apple StoreKit will confirm your transaction receipt and reactivate Pro access immediately without charge.
4. Can I use the app completely offline in the garage?
Yes. All factory torque numbers, multimeter test steps, and trouble code databases are stored on-device in compressed SQLite content packs. You do not need Wi-Fi or cellular service to access torque specifications or circuit schematics.
5. How can I export my service history and odometer logs?
Open Settings > Export Data. You can generate a full CSV and JSON archive of all maintenance logs, odometer readings, and notes, which you can save to Apple Files, AirDrop to your computer, or print.
6. How do I request an unlisted vehicle pack or submit a correction?
We continuously author new vehicle packs adhering to our strict fact-verification policy. If you would like to request factory specifications for an unlisted model, or if you note a discrepancy with your vehicle's physical manual, email [email protected] with the Year, Make, Model, Engine, and Transmission of your vehicle.